Frequently Asked Questions

Shipping & Delivery

How long will my order take to arrive?

Domestic orders typically arrive within 3-5 business days. International shipping takes 3-17 business days.

Do you ship internationally?

Yes! We ship to United Kingdom, Europe and Internationally at the moment (except for Africa and Oceania). Shipping costs vary by location.

For international orders, we are not responsible for any custom charge. Please, check your country's policies on receiving shipments from the United Kingdom.

Can I track my order?

Yes, you'll receive a tracking number via email once your order ships.

Returns & Exchanges

What's your return policy?

We accept free returns within 30 days of purchase for UK orders. Items must be unworn with original tags attached.

For EU and International orders are liable for the shipping cost.

How do I start a return?

Log into your account and select "Start Return" under your orders, or contact customer service.

Orders & Payment

Which payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

 

Can I modify my order?

Please contact customer service if you wish to modify an order already placed.

Need more help? ✨Contact us at missbfituk@gmail.com